Last updated: August 17, 2026
MIZEKEN respects the privacy of every visitor to our website and is committed to handling personal data responsibly and transparently.
This Privacy Policy explains what personal data may be collected when you use the www.mizeken.com website, how such data may be used and protected, and what rights you may have in relation to your personal data.
By using the MIZEKEN website, you acknowledge that you have read and understood this Privacy Policy.
1. GENERAL PROVISIONS
This Privacy Policy applies to information that MIZEKEN may receive from visitors and users of the website, including information voluntarily provided when submitting contact forms, making inquiries, subscribing to informational materials, or contacting the company.
The Policy applies to personal data regardless of whether it is provided through the website, by email, or through other MIZEKEN digital channels.
MIZEKEN strives to process personal data lawfully, fairly, transparently, and only to the extent necessary for the relevant purpose.
2. WHAT INFORMATION WE MAY COLLECT
Depending on the nature of your interaction with the website, MIZEKEN may process the following categories of information:
Information Provided by You
When you contact us through website forms or by email, we may receive:
- first and last name;
- email address;
- telephone number;
- company name and position, if provided;
- country or city;
- contents of your inquiry;
- other information you voluntarily provide to us.
We do not intentionally request personal data that is not necessary for the relevant purpose of your inquiry.
Technical Information
When you visit the website, certain technical information may be collected automatically, including:
- IP address;
- device type;
- operating system;
- browser type and version;
- browser language;
- date and time of your visit;
- pages visited;
- referring source;
- technical information regarding your interaction with the website.
Such information is primarily used in aggregated form to maintain security, ensure the stable operation of the website, and improve its functionality.
3. PURPOSES OF PROCESSING PERSONAL DATA
MIZEKEN may use the information collected for the following purposes:
- processing inquiries and requests from users;
- providing information about MIZEKEN products and collections;
- communicating with customers, partners, and prospective business partners;
- processing inquiries relating to cooperation, distribution, and corporate orders;
- arranging delivery and fulfilling orders, where such functionality is available on the website;
- sending informational and marketing communications, where appropriate consent has been obtained or where otherwise permitted by applicable law;
- improving the content, design, and functionality of the website;
- analyzing website usage;
- preventing fraud, misuse, and other security violations;
- complying with applicable legal requirements and protecting the legitimate interests of MIZEKEN.
We do not use personal data for purposes that are incompatible with the purposes for which it was originally collected.
4. LEGAL BASES FOR PROCESSING
Depending on the circumstances, personal data may be processed on the basis of:
- your consent;
- the necessity to perform a contract or take steps at your request prior to entering into a contract;
- compliance with a legal obligation;
- the legitimate interests of MIZEKEN, provided that such interests do not override your rights and freedoms;
- other legal grounds provided for by applicable law.
Where processing is based on consent, you may withdraw such consent where and to the extent permitted by applicable law.
5. COOKIES AND ANALYTICS TECHNOLOGIES
The MIZEKEN website may use cookies and similar technologies to ensure the proper functioning of the website, remember user preferences, analyze website traffic, and improve the user experience.
Cookies may fall into the following categories:
Necessary Cookies — required for the basic operation of the website.
Functional Cookies — allow the website to remember certain settings and user preferences.
Analytics Cookies — help us understand how visitors use the website, which pages they visit, and how the website can be improved.
Marketing Cookies — may be used to provide more relevant advertising or marketing communications where such technologies are used on the website and where permitted by applicable law.
You may change your cookie settings through your browser or, where available, through the consent-management tool provided on the website.
Disabling certain cookies may limit some website functionality.
6. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
MIZEKEN does not sell or disclose users’ personal data to third parties for their independent use in purposes unrelated to MIZEKEN’s business activities.
In certain circumstances, personal data may be accessible to:
- IT service providers and technical contractors;
- hosting and infrastructure providers;
- analytics and communications service providers;
- payment and logistics providers, where necessary to fulfill an order;
- professional advisers and auditors;
- governmental authorities where disclosure is required by law.
Such parties are provided only with the information necessary to perform the relevant function and, where applicable, are required to maintain the confidentiality and security of the information.
7. INTERNATIONAL TRANSFER OF DATA
MIZEKEN is an international brand and may use service providers and technological infrastructure located in different countries.
As a result, personal data may, in certain circumstances, be processed or stored outside your country of residence.
Where international transfers of personal data take place, MIZEKEN seeks to implement the safeguards and mechanisms required by applicable data protection laws.
8. SECURITY OF PERSONAL DATA
MIZEKEN takes reasonable technical and organizational measures to protect personal data against:
- unauthorized access;
- loss;
- alteration;
- unauthorized disclosure;
- destruction;
- other forms of unlawful processing.
However, no method of transmitting information over the Internet or storing electronic data can guarantee absolute security.
Accordingly, while we cannot guarantee absolute security of your information, we take reasonable measures to minimize the associated risks.
9. DATA RETENTION
MIZEKEN retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable law.
Once personal data is no longer required, it may be deleted, anonymized, or otherwise processed in accordance with applicable legal requirements.
10. YOUR RIGHTS
Depending on applicable law, you may have the right to:
- obtain information about whether your personal data is being processed;
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data in circumstances provided by law;
- request restriction of processing;
- object to certain types of processing;
- withdraw previously provided consent;
- receive your personal data in a portable format where such right is provided by applicable law;
- lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us at:
For privacy and security purposes, MIZEKEN may request additional information to verify the identity of the person making a request, where necessary and permitted by applicable law.
11. MARKETING COMMUNICATIONS
Where you have provided the appropriate consent, MIZEKEN may send you information about new collections, products, events, special offers, and brand news.
You may opt out of receiving marketing communications at any time by using the unsubscribe function included in the relevant communication or by contacting us at:
Opting out of marketing communications does not affect the lawfulness of processing carried out before your withdrawal.
12. LINKS TO THIRD-PARTY WEBSITES
The MIZEKEN website may contain links to third-party websites, social media platforms, and other digital services.
MIZEKEN is not responsible for the content, security, or privacy practices of third-party websites or services.
We recommend that you review the privacy policy of each third-party website before providing any personal data.
13. CHILDREN’S PRIVACY
The MIZEKEN website and its products are not specifically directed at children.
MIZEKEN does not knowingly seek to collect personal data from children without an appropriate legal basis and any consent or authorization required by applicable law.
If you believe that a child has provided us with personal data without the necessary consent, please contact us at info@mizeken.com.
14. CHANGES TO THIS PRIVACY POLICY
MIZEKEN may periodically update this Privacy Policy to reflect changes in applicable laws, technologies, website functionality, or our personal data processing practices.
The current version of this Privacy Policy will always be published on this page.
The date of the latest update is indicated at the beginning of this document.
15. CONTACT INFORMATION
If you have any questions regarding this Privacy Policy, the processing of personal data, or the exercise of your rights, please contact MIZEKEN:
MIZEKEN
Office 701, Unit 108, Tower B
New Mandarin Plaza 14
Science Museum Road
Tsim Sha Tsui
Hong Kong
Email: info@mizeken.com